Client Reviews

We strive to provide the best possible service for our clients. Please leave a review to let us know how we are doing and to share your experience with others.

Here's what our clients are saying:

"Thank you again for your expert guidance and time. Our family is very grateful for your input."

"What you've chosen to do for your 'professional living' is quite a calling that not many people could or would do...so thank you for that. I'm sure there are many families that are grateful for your guidance and advocacy."

"Thank you so much. You helped talk me down when I thought things were going so wrong."

"Colleen has an impressive knowledge of the issues and challenges many older adults (and their families) face. She recently helped me navigate an unexpected hospitalization and subsequent move to a rehab facility for my mom. Her advice and expertise were so helpful and comforting during a difficult time! She helped me advocate for my mom and feel confident in the decisions I needed to make. I would highly recommend her services!"

"Michelle is always so calming and reassuring throughout the whole process. I cannot say enough about how wonderful she is! 

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Read what others have to say:

Colleen and her team have given our family support and service far above anything I could have imagined, for our special needs child, in some extremely trying circumstances. My own family doesn't understand my child and her needs the way Colleen and her team do! We chose Trinity after being very dissatisfied with another advocacy group. I'm so glad we found Trinity!!

Michelle did a stellar job with my sister - too many expert aspects to list here, but to summarize, she and Trinity Advocacy Group navigated getting my sister's life in order when she became unable to live independently. She evaluated our family situation quickly, identified the appropriate benefits programs and ideal residential placement, and processed the necessary documents Very Quickly and Efficiently, everything right the first time. There were no denials, appeals, amendments or other delays due to personal errors I would have made due to my lack of experience in these matters. Not only does Michelle bring expertise, she also has professional contacts with whom she works frequently, so I also had the benefit of her professional network. Everything was resolved far beyond my expectations, in far less time than I anticipated. Thank you Trinity!

Michelle did a stellar job with my sister - too many expert aspects to list here, but to summarize, she and Trinity Advocacy Group navigated getting my sister's life in order when she became unable to live independently. She evaluated our family situation quickly, identified the appropriate benefits programs and ideal residential placement, and processed the necessary documents Very Quickly and Efficiently, everything right the first time. There were no denials, appeals, amendments or other delays due to personal errors I would have made due to my lack of experience in these matters. Not only does Michelle bring expertise, she also has professional contacts with whom she works frequently, so I also had the benefit of her professional network. Everything was resolved far beyond my expectations, in far less time than I anticipated. Thank you Trinity!

Colleen spoke at length with my mom and myself about my dad and his options as we transition from home care to possible nursing home care. She was so knowledgeable and told us about things that we didn’t even know we didn’t know. She took her time and answered all of our questions and more. I can’t say enough good things about this group.

"Colleen and Michelle guided us through the first step of my Dad's traumatic brain injury with compassion and caring for my Dad, Mom and all the members of my family. Equally as important, they helped us navigate the morass known as Bundled Payments for Care Improvement (BPCI) which the discharging hospital and rehabilitation facility failed to disclose to us. Only when we contacted Trinity did we understand why the hospital encouraged us to go to certain rehab facilities in its own network (PAN) and why the rehab facility told us after only 5 days that my Dad would be discharged home the following week, despite not being to perform daily living activities, including standing and walking. Trinity understands the vulnerability of older adults, and the stress and emotions that their families experience in trying to secure the health care to which their loved one is entitled. We have a long road ahead of us, and having Trinity and its expertise and advocacy behind us is a huge comfort.

My experience with Trinity Advocacy Group has been anything but EXCELLENT! I started working with them late last year when I felt I needed help with my 84 year old mom. Over the last 2 years, I noticed that my mom's memory was failing. I contacted T.A.G, and began working with a representative by the name of Colleen. She not only spent telephone time with me but, sent me literature on aging. She gave me a list of neurologist's that she recommends, and it was for me to decide whom I wished to have my mom see. I choose DR. Zoran Grujic, as he was one that Colleen highly suggested. Colleen explained the process on the early stages of dementia and Alzheimer's and suggested reading materials to help me understand the disease. Colleen was right on target by just an quick exchange of emails and telephone conversation. She gave me the same diagnosis as Dr. Grujic. I can not be happier with not the results of my moms diagnosis but, the knowledge, sensitivity, I received from T.A.G.

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T: (331) 901-5945 F: (331) 901-5947 E: info@trinityadvocacygroup.com

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